Each visit varies upon the package or services requested and you’re dog. For a full service bath and grooming, expect 3-5 hours. However, due to extremely high volume and difficulty in finding employees, wait times may be quite long between the time you drop your pet off and the time we notify you of completion. If your dog has mats, this will increase the cost and the time. Prior to an appointment time, try to take your dog to go potty. We have an area your are welcome to let your dog try.( must stay on leash at all times)

Fleas are not allowed. If you know your dog has fleas, please stop by a vet clinic and pick up a capstar and give it to your dog 30 minutes’ prior to coming for grooming. Capstar is an oral treatment that kills fleas up to 12 hours, but after that, it is up to you to do some flea preventative maintenance.... We suggest Bravecto oral treatment you get at a vet clinic. To ensure your pet is protected, we strongly recommend using a flea and tick preventative as your monthly routine. If your pet has fleas, we will automatically administer a flea bath and we will notify you if possible. The charge for this is depending the size of dog. This cost covers the shampoo, time, and cleaning necessary to ensure that no fleas are active in the salon. The treatment will kill the fleas on your pet, but after leaving our facility, your pet will not be protected from any fleas that may be present in your home or pet area.

Current rabies, distemper/parvo, and bordetella vaccinations is required for every pet. Please bring proof of these vaccinations with you. If you do not have these records readily available Please contact your veterinarian to get them to send them to you or to us. If your dog has any medical problems (seizures, arthritis, collapsing trachea, etc.) please make us aware of them so that we can take the necessary steps to ensure your dog’s comfort. Sometimes grooming can expose a pre-existing condition. We cannot diagnose such a condition, but may advise you to seek veterinary attention. If your pet has any history of biting, please notify us before grooming. This will help prevent injury to us.

Please have your pet on a leash or in a carrier when you come to P6. If you forget to bring a leash, no problem we have some available inside. Please do not let your dog run off leash. We are in the country and there are smells they are curious about.

Texas does not require state certification or licensing for groomers at this time. High standards of care are a priority for us. We want your pet to not only have a great haircut/wash, but encourage overall healthy experiences. We have over 8 years experience as a veterinary technician, and are working on additional certification and continued education for our grooming.

We always want to give your pet a good experience, when it comes to mats, we like to think of it as humanity over vanity. If the coat is matted, it may need to be shaved down. There will be an additional charge for this process; it is time consuming, dangerous, and can be painful for your pet. It also increases wear and tear on equipment. We will try to call you before we proceed. Mats in a pet’s coat grow tight and can ultimately damage and tear the pet’s skin. Removing a heavily matted coat can cause nicks, cuts, or abrasions due to skin trapped in the mats. Heavy matting can also trap moisture near the pet’s skin causing skin irritation that exists prior to grooming. After-effects of mat removal procedures can include itchiness, skin redness and/or self-inflicted irritations or abrasions caused by scratching, rubbing on the ground or floor and/or profusely shaking head (common for matted ears). In some cases, pets may also exhibit brief behavioral change. Prevention is the best defense by scheduling regular grooming appointments, every 4 to 6 weeks.

If you must cancel your appointment, please give us as much notice as possible (within 24 hours in advance). Not showing up for a scheduled appointment with no notice is considered a "no show." Chronic cancellations or no shows may result in a cancellation fee up to the price of the grooming and the inability to book future appointments.

You're pet’s safety and comfort is our number one priority. Although accidents are rare, there is a risk when dealing with pets. P6 will inform you of any incident that occurs or any condition that we notice. We require all clients to sign a waiver that allows us to transport your pet to a veterinarian in the event of an emergency, and agree that any resulting veterinary bills will be your sole responsibility.

If you are a new client, we may have you fill out basic client and pet information forms, or gather that from you, for our records. Please bring the required forms (i.e., vet records) with you.

We do not do walk-ins due to scheduling. We may be able to accommodate last minute appointments depending on the bookings for the day. However, we cannot guarantee we can fit you in, so scheduling an appointment ahead of time is greatly encouraged.

We are open until 5 pm, but we don’t book any appointments after 2 pm. The final hours of the day are finishing our grooming appointments. If you need an appointment outside of this availability, please contact us directly and we will try to work with you.

When you request an appointment, we will work to fit you in at your request. However, if we do not have an appointment at that time we will give you the next available slot. You will receive a text message/call with the new time.

Our hours are M-F from 8 a.m. to 5 p.m. Sometimes it takes Courtney longer than those hours to finish the day due to quantity of bookings and staffing, but if you are messaged that your dog is done and 5 pm comes around and no one has picked up the dog, you will be charged a late pickup fee.

If your dog has developed a cough, perhaps from being around other dogs, please let us know that before you come to the shop for the safety of all the other dogs. We may ask you to reschedule.

You may be charged additional fees if there is excessive matting that we have to work through or because of your dog’s temperament. You may be charged a late fee if you arrive after we are closed to pick up your pet and we have to stay open to wait for you. If you are extensively delayed or late picking up your dog when it is done, and it has a bathroom accident in the kennel that requires additional bathing, you will be charged for the extra bathing.

We do have a cancellation list, but we reserve that for clients who already have an appointment on the schedule. We do not put anyone on it unless they already have a future appointment already set up and would like the option to get in a bit earlier than their scheduled date. On days when we have a no-show, we work our way through the cancellation list to see who is able to fill in the spot quickly.

Sorry, but no. You are the love of your dog's life and seeing you sends them into a frenzy of excitement. This can be dangerous when working with sharp tools, such as scissors and clipper blades, and is not safe. It has been our experience that most dogs are actually more stressed with their owners stick around.

This is a very controversial issue. Some say plucking prevents ear infections and some say it causes them. In my own experience, I do not pluck my dogs ear hair and they have never had a problem. However, we can pluck dead hairs that can be easily removed without causing trauma to the ear or pain to the dog by your request only at an additional fee. Just enough hair to allow air flow to the ear canal. We DO NOT attempt to pluck hair that is deeply embedded in the ear or ears that show signs of an infection. This is a job for your VET!

This is also very controversial issue. This is an age old practice done by a groomer that wanted to prevent the natural expression during the grooming process. It is our belief and the belief of most educated groomers that this has actually causes more damage than good to dogs. WE DO NOT do routine anal expression, however, if you request it, we will do it. Expressions are done internally, to help empty glands completely. If you have been experiencing ongoing issues with this, please see your vet.

NO. We offer services, not products. Therefore, each pet takes up an appointment slot. However, there are other ways to save money, like referring a friend. Occasionally we offer specials. Feel free to ask your groomer.

Remember.... they go places your hairdresser never would ;) If you feel they did a good job, absolutely. However, is not a requirement but they do greatly appreciate it. We get asked all the time, "how much should I tip". Current tip etiquette for tipping groomers is pretty much the same as your personal hairstylist.